外贸询盘邮件,外贸人员常用邮件模板,询盘与报价

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外贸询盘邮件,外贸人员常用邮件模板,询盘与报

以下为大家分享15个外贸人员常用邮件模板-定单沟通,大家可以根据自己的行业、公司、产品情况以及自身的经验判断进行调整和完善,做出一套适用于自己的询盘报价沟通邮件模板。也可以参考: 外贸询盘邮件回复技巧

外贸询盘邮件,外贸人员常用邮件模板,询盘与报价

01、公司网站邮箱收到询盘后的自动回复(1)

Dear John Smith,

Thank you for your recent inquiry. We appreciate your interest in our products and services.

Please note that we have received your email and our sales team will be responding to your inquiry shortly. Our team of experienced professionals will ensure that all of your questions are answered and that you receive the information you need to make informed purchasing decisions.

In the meantime, we invite you to learn more about our company and products through our website at www.abc.com or by visiting our Facebook Page (@abc).

Thank you for considering ABC Company for your business needs.

Best Regards, Sales Team at ABC Company

外贸询盘邮件,外贸人员常用邮件模板,询盘与报价

02、公司网站邮箱收到询盘后的自动回复(2)

Dear John Smith,

Thank you for reaching out to [ABC Company]!

We are glad to inform you that your message has been received and we will make sure to provide a prompt response from one of our experienced sales team members. Rest assured that we value your inquiry and are committed to providing you with the best possible customer service.

During our regular working hours, we do our best to reply as quickly as possible, typically within a few hours. Please note that response times may be longer on evenings and weekends.

In the meantime, we encourage you to visit our website at [www.abc.com] for more information about our company and products. Additionally, we invite you to check out our FAQ page at [FAQ page link], which provides answers to common questions we receive.

If you have any further information that you think might help us assist you better, please feel free to reply to this email.

Thank you for your interest in our company.

Best regards,

Lily Lee Sales Team at ABC Company

03、老客户发来新询价,但由于需要花费较多时间,以至无法当天给客户报价

Dear John,

Thanks for the new inquiry.

We are working on this inquiry now, and will get back to you as early as possible.

Sincerely,
Lily

外贸询盘邮件,外贸人员常用邮件模板,询盘与报价

04、给客户报错了价格/发送了错误信息

Dear John Smith,

Hope this email meets you well?

I will like to draw your attention to an error made in the Quotation List I sent earlier. Please kindly note that the price for the [Product name] listed on the Quotation was wrong. I noticed it after I recalculated the cost.

On behalf of [ABC Company], I sincerely apologize for this mistake. We are deeply sorry for the inconvenience we have caused you. I have attached the corrected Quotation List to this email.

Please let me know when I can call you to further clarify this issue. Please accept our apologies once again.

Thank you.

Best regards,
Lily Lee

 

05、客户提供了更加详细的产品规格,需要给客户重新报价

Dear John Smith,

Thank you for the detailed information provided.

With the information you provided we’ve been able to update a more detailed Quotation List for your inquiry. Attached please find the updated Quotation List.

I’m aware the new price (USD12.50/Pc) is above our original estimated offer. At the time of the estimate, we didn’t have all the specification details for your inquiry. This price is quoted including all the specification details you provided and it is the final price – you won’t get a nasty surprise when we finally sign the contract!

We appreciate your feedback on the newly updated Quoation List, and if there are any amendments to be made, please let us know.

We look forward to working with you!

Best regards,
Lily Lee

 

06、涨价通知(1)

Dear John Smith,

I’m just writing to inform you that starting next month, we’re increasing our price on [Product name]. The new price reflects our increased input on cost of raw material, quality of service and exchange rate depreciation.

This price increase is an unavoidable part of doing business, and we hope we can continue to serve your company long into the future. If you have any questions or need clarification, please don’t hesitate to contact me to discuss your project.

Best regards,
Lily Lee

 

07、 涨价通知(2)

Dear John,

How are you today?

The cost of raw material continues to rise from the middle of October, and has increased by 10% till now. Besides, due to the latest released environmental protection policy by China government, the cost of spare parts and inland transportation have been rising sharply as well.

Our managing team has formally asked us to give notification to customers that our prices will go up on 11th November, but we will be able to keep the old prices if you place order before 11th November. We suggest you keep some inventory before the price rise, if you have plans to place order recently, please confirm your order as soon as possible.

For your reference, enclosed please find the newly updated Quotation list which is valid before next Friday (11th November). The prices are the same as before, we have only updated the packing information according to your recent orders.

Waiting for your message.

Sincerely,
Lily

 

08、涨价通知(3)

Dear John Smith,

I hope this email finds you well. I wanted to take a moment to express my gratitude for your continued business over the past 6 years. It has been a pleasure working with you and overcoming challenges together.

However, I wanted to inform you that due to various expenses continuously rising, we will be implementing a 5% increase in prices on all of our products effective from [25th July]. While we have not raised our prices in all these years, it has become unavoidable as the costs of raw materials, labour, transportation and importing have increased significantly.

Please note that we remain committed to providing the same high-quality products that you have come to expect from us. We believe that the increase in price is necessary to maintain our standards of excellence and continue providing you with the best possible products.

I have attached our new price list for your reference. We hope that you will understand the necessity of this price increase and we look forward to continuing our business relationship with you for many years to come.

Thank you for your understanding.

Best regards, Lily Lee

 

09、客户要求降价(招标项目)

Dear John,

Thanks for your fast reply.

We do appreciate your hard work on this tender, we hope you can win it and we will spare no efforts to assist you to win this tender.

You know, except for giving you our lowest possible price to win this order, we need to use the best material to guarantee the quality of the product. We are a company focusing on the long term cooperation with the high grade product instead of doing one time business, we need to give you and your client the best quality product with the best material. Therefore, we can’t compromise on the material, and it will be very difficult for us to reduce the price again.

But considering this is our first cooperation, and in order to build business relation with your company, we’d like to give you our “cost price” and leave no profit margin in our side to assist you win this tender. Attached below please find the updated Quotation list with our rock bottom “cost price”:

We hope our efforts will help you win this tender, and hope to hear from you soon!

Sincerely,
Lily

 

10、通过给客户提供折扣的方式催促客户下单

Dear John Smith,

Thanks so much for being a loyal customer for all these years! To show our appreciation, we are pleased to offer you a discount on any new order before the end of July. To claim this discount, just send us your order before July 31 and we’ll take 5% off when we send the Proforma Invoice. It’s our way of saying: Happy Second Quarter!

Wishing you all the best.

Best regards,
Lily Lee

PS: You know how busy it gets around Q2 which means, we can’t offer this discount after July 31 (even if we want to!) so be sure to send us the new order right away and we’ll get you on the calendar. Cheers!

 

11、给客户提供折扣价格后的跟进沟通

Dear John Smith,

I haven’t heard back from you, so I just want to make sure that you received my last email regarding discount price I offered for [product name]. I just really think you could benefit from this promotion event.

I’ve put together a few pieces of content to show you exactly how our product can help. Please take a look:

[link]
[link]
[link]
Please note that this offer can’t last for long! If there’s anything else I can help you with, don’t be afraid to give me a call or send me an email. I’m available day and night!

Cheers!

Best regards,
Lily Lee

 

12、新客户询价,要求提供报价单及产品图册

Dear John Smith,

First of all, we would like to express our thanks for your interest in our [product name].

Regarding your inquiry, we are happy to provide you our brochure and our Wholesale price list. Please note that the brochure included all the information you asked for. Both items are attached at the end of this email.

In addition to the items above, we have also enclosed a catalog (presenting different types of [product] available) and our Logistics guideline of this product. We believe that this will be of help to you.

We hope our response has satisfied your request. Should there be any question, please feel free to contact us.

We look forward to hearing from you.

Best regards,
Lily Lee

 

13、询盘报价邮件常用语句(句首)

Thank you for your inquiry regarding our product or service.
Thank you for your interest in our product or service.
We would like to thank you for your letter inquiring about our product.
We truly appreciate your letter asking for information about our product.
It was a pleasure to receive your inquiry about the product of our company.

14、询盘报价邮件常用语句(正文)

According to your inquiry, we have enclosed ___.
In response to your inquiry, please find attached in this email ___.
To answer your question, here are ___.
To address your request, here are ___.
We are pleased to satisfy your demand with the attached information.
In addition to the information above, we also attached ___.
Besides the given information, we also enclosed ___.
In order to fully answer your request, we would like to give some further details.
There is some other information we believe may be useful to you.
You can find some relevant items below.

15、询盘报价邮件常用语句(句末)

I hope you are satisfied with the information above.
Hopefully, the information attached is sufficient for you.
We hope that the details mentioned were useful to you.
In case you would like to have more information, we are happy to arrange a call and a meeting for our further discussion on this matter.
If necessary, we always welcome a call or a meeting at a convenient time for you to understand more about our product/service.
We also look forward to welcoming you to our office for a better understanding between us.
Should there be any further inquiries, please do not hesitate to contact us.
If you require further information, feel free to contact me.
If you have any question or need more details, we are always ready to help.
It would be my pleasure to know how more can we assist you.
Thank you for your time and your consideration. I look forward to hearing from you soon.
We look forward to doing business with you in the future.

 

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